Berkshire Blinds and Shutters Customer Service Pledge

Berkshire Blinds and Shutters Service Pledge

At Berkshire Blinds and Shutters we operate in a Legal, Honest & Fair Way. Our policies and service pledge is built upon many shared years of experience within the industry, in accordance with BBSA guidelines and, of course, the law.

What We Do:

  • Offer a completely FREE, No Obligation Quotation
  • Fit all of our products FREE of charge
  • Offer a 3 year guarantee on our made to measure blinds
  • Offer a 10 year guarantee on our plantation shutters
  • Use our own Expert Fitting Team
  • Comply with your rights
  • Comply with Child Safety regulations
  • Comply with Health and Safety guidelines
  • Possess public liability insurance
  • Complete a fitting checklist at the end of every fit
  • Ask our customers for their feedback
  • Endeavour to maintain COVID safety and mitigation

What We Do Not:

  • Put customers under any pressure to buy
  • Pay any of our team commission
  • Subcontract Fitting of your products
  • Pass on personal information to third parties
  • Act outside of the law under any circumstance

We are also extremely concerned with the health and safety of our clients and our team, and pay particular attention to performing our work in a safe, risk free manner. This is why even coming out of lockdown Surrey Blinds and Shutters continues to abide by COVID safety regulations and maintain steps to mitigate the possibility of infection throughout all our sites and out on the road.

Talk to an ExpertTalk To An Expert

We're passionate about what we do and are always happy to offer our advice. Contact Us » or Call us:0118 324 0433 - Consultation Line Open 24/7


“Top class workmanship and customer service and also comes with prices that can’t be beaten”

Customer from Shinfield

5 Stars

Customer from Wokingham

“I walked into the showroom today wanting to get ideas for window dressing for my new home. I met Vicki who was super helpful and patient. We talked through my preferences room by room, kitchen, bedrooms, living room. Vicki showed me the options in the showroom and we considered the pros and cons of each as well as seasonal factors. I was very pleased with the recommendations made as I can be very indecisive. I’m looking forward to coming back later in the year and placing my order!”

Customer from Arborfield

5 Stars

Customer from Arborfiled Green

“Good price friendly installation fitter
Very pleased.would recommend to any body”

Customer from Wokingham

“Our experience with Berkshire Blinds was pretty much perfect – they delivered when they said they would, with a high quality product and with a lovely bunch of fitters who did a cracking job.

I highly recommend.We love our shutters

Customer from Twyford

“Very pleased with the blinds and the service. Nice job”

Customer from Bracknell

“Excellet service and product”

Customer from Henley on Thames